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Privacy Notice

Last updated: June 2026

At ITEVOX, SAPI de C.V. ("ITEVOX") your privacy matters to us. This Privacy Notice explains what personal data we process through this site, for what purposes and how you can exercise your rights, under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

1. Data controller

The party responsible for processing your personal data is ITEVOX, SAPI de C.V., based in Mexico City, Mexico. For anything related to this notice you can reach us at info@itevox.tech.

2. Data we collect

We process the data you voluntarily provide through our forms: name, email, company and the content of your message; optionally, details about your infrastructure when you choose to share them.

As you browse, our server may log standard technical data (such as IP address, browser type and pages visited) for security and site operation purposes.

3. Purposes of processing

Primary purposes: to handle your contact, demo or support requests; to manage your participation in the Design Partner program or our waitlists; and to stay in touch with you about those requests.

Secondary purposes: to improve our site and services. You may object to these by writing to info@itevox.tech, without affecting how we handle your request.

4. Cookies

This site uses only strictly necessary cookies for its operation, such as remembering your language preference. We do not use advertising cookies or sell your activity to third parties. You can block or delete cookies from your browser settings.

5. Transfers and processors

We do not sell, rent or trade your personal data. To run the site and deliver your messages we rely on providers acting as processors (for example, site hosting and form-handling tools) that only process data under our instructions. Some providers may be located outside Mexico; in those cases we seek equivalent protection measures.

We may transfer data without your consent only in the cases set out in article 37 of the LFPDPPP (for example, requirements from a competent authority).

6. Retention

We keep your data for as long as needed to fulfill the purposes described and any applicable legal obligations; afterwards it is securely deleted or anonymized.

7. Security

We apply reasonable administrative, technical and physical safeguards to protect your data against loss, misuse or unauthorized access. No system is infallible, so we cannot guarantee absolute security.

8. Your rights (ARCO)

You have the right to Access, Rectify, Cancel or Object to the processing of your data (ARCO rights), as well as to revoke your consent or limit its use. To exercise them, send your request to info@itevox.tech stating your name and the right you wish to exercise; we will respond within the timeframes set by law.

9. Changes to this notice

We may update this Privacy Notice. The current version will always be published on this page, with its last-updated date.

10. Contact

If you have questions about this notice or how we process your data, write to us at info@itevox.tech.